Returns

POLICY

NO CANCELLATIONS. NO REFUNDS. NO EXCHANGES.

STORE CREDIT ONLY. NO EXCEPTIONS!

 

NO CHANGES

No changes will be made once an order has been placed. 

Due to the pace of our business, we are unable to make changes to orders once they have been placed.  

 

RETURNS

Customers are responsible for RETURN shipping unless the order was filled incorrectly.

Items purchased from DESIRE x VINTAGE BOUTIQUE may be eligible for store credit within 7 days of delivery receipt. NO EXCEPTIONS!

RETURN ITEMS MUST be POST MARKED no later than 7 days from date of delivery to be eligible for credit. NO EXCEPTIONS! 

All items must be received back in its original form. Items must be returned in new and unworn condition, with all original packaging, and our “Do not remove this tag” tag. Items cannot be worn, altered, damaged, free of any stains, odors, pet hairs, or noticeable smells including deodorant and perfume. 

All items returned that do not follow these conditions will be returned to customer at the completion of a reshipment fee. 

Once this fee is completed, the denied returned item will be shipped back to customer. Customer will have to cover the re-shipping charges of $15. You will receive a PayPal invoice for: RE SHIPPING. Once it is paid, we will reship the item.

Some of our discounted items may be marked FINAL SALE in which case they are NOT returnable for store credit.

Please request a Store Credit Form using the "Contact Us" page. Address for returns to the business will be given upon request of the Store Credit Form.

Note Store Credit Forms are to not be taken advantage of and may be denied at any time by the business.

 

RETURNS RECEIVED 

We will send you an email when your return package is delivered back to our office. Please note, returns do take us 3-10 business days to process upon reaching our facility. Once your return is processed you will receive a confirmation email.

Items sent for return that are NOT eligible for store credit will be shipped back to customer once a reshipment fee has been completed. Customer will have to cover the re-shipping charges of $15. You will receive a PayPal invoice for: RE SHIPPING. Once it is paid, we will reship the item.